ValveCare is Great Western Valve's proprietary, online Customer Satisfaction Survey where customers have the opportunity to rate our quality and customer service and provide feedback on recent Work Orders.
We are committed to providing our customers with exceptional customer service and quality. Our technicians are highly skilled with years of OEM training and our Quality Management System (QMS) is best in class and has received API Spec Q1 certification. Quality is engrained in our company culture and all our repairs are completed to OEM standards and with OEM parts. Knowing we have the highest quality standards gives customers comfort their critical valve needs are always properly serviced. In addition to our proven quality workmanship and QMS, it is our exceptional customer service that truly differentiates us from OEMs and other repair shops. Our Operations and Account Management teams are available 24/7 and immediately respond to customer requests. Time after time, we are applauded by our customers for our rapid and professional response to all their valve needs. As part of our commitment to quality and service, we have created ValveCare so our customers can provide timely feedback on recent Work Orders.
If you have not used our services, please contact us to learn more about our company and why so many customers are turning to us for all their valve needs. Click here to set up a shop tour or request company information.